Last updated on August 12, 2025
This is the privacy policy of the Zenautocredit.ca website (together with its affiliates and subsidiaries, “Technologies Trnds Inc.,” “Trnds,” “Zenautocredit.ca,” “we,” “us,” “our,” and terms of similar meaning) and its related products and services (the “Site”). It describes the information Zenautocredit.ca collects from users of its Site (“Users”) in the course of the Site’s normal operation, and how Zenautocredit.ca uses and discloses that information.
By accepting the privacy policy when registering, when completing a form, or by visiting and using the Site, you expressly consent to Zenautocredit.ca collecting, using, and disclosing your personal information in accordance with this privacy policy. This privacy policy is incorporated into and subject to the Zenautocredit.ca Terms of Use.
1. How does Zenautocredit.ca use your information?
Zenautocredit.ca uses the personal information contained in the file it maintains about you, as well as other information it obtains from your current and past activities on the Site, to: provide you with the services offered by the Site; resolve service disputes; troubleshoot problems; measure consumer interest in its products and services; inform you about online and offline offers, products, services, events, and updates; provide you with information that in some cases matches your interests, such as product news; personalize your experience; detect and protect against errors, fraud, and other criminal activity; enforce its Terms of Use; provide you with system or administrative messages; and as otherwise described at the time of collection.
Zenautocredit.ca may also use personal information about you to improve its marketing and promotional efforts, analyze Site usage, improve its content and product offerings, and personalize the Site’s content, presentation, and services. These uses improve the Site and tailor it more closely to your needs, in order to offer you a smooth, efficient, safe, and personalized experience when using the Site.
When you complete a form on the Site, whether to obtain financing or to express interest in a particular vehicle, you authorize Zenautocredit.ca to share your information with the appropriate dealer(s) (service providers) in order to provide the requested service. You also authorize Zenautocredit.ca, as well as its trusted partners, to contact you by email, SMS/text, and/or by telephone to provide such services. Please note that Zenautocredit.ca is compensated by dealers for this referral, but there is no cost to you. Zenautocredit.ca does not guarantee that the information displayed on the Site, including available vehicles, monthly payments (prices), and vehicle mileage, is accurate, as it depends on your ability to be approved for such financing, your down payment, your credit, prevailing interest rates, the availability of vehicles at its partners, and other factors. The displayed price corresponds to an average and should be considered for illustrative purposes only, as it may vary upward or downward depending on the factors listed above.
2. What information does Zenautocredit.ca collect?
Zenautocredit.ca’s primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and personalized experience. This enables Zenautocredit.ca to provide services and features that are most likely to meet your needs, and to tailor its service to make your experience safer and easier. Zenautocredit.ca collects only the personal information about you that it deems necessary to achieve this purpose.
In general, you can browse the Site without telling Zenautocredit.ca who you are or revealing any personal information about yourself. However, in order to obtain quotes or access certain products or services, Zenautocredit.ca asks you to provide various contact and identity information and other personal information as indicated on the relevant forms on the Site, upon receipt of which you are no longer anonymous to Zenautocredit.ca. Where possible, Zenautocredit.ca indicates on its forms which fields are required and which are optional. In addition, when you use the Site, you may from time to time enter or send personal information.
You always have the option not to provide information by choosing not to become a user or customer of Zenautocredit.ca or by not using the particular Site feature for which the information is collected.
Personal information that Zenautocredit.ca may collect can include your name, username, password, email address, age, date of birth, gender, address, telephone number, identification information, third-party application login credentials, personal preferences, and any other personal information you choose to include in your profile or in other communications or forms with Zenautocredit.ca.
Zenautocredit.ca also automatically tracks certain information about you based on your behavior on its Site. Zenautocredit.ca uses this information to conduct internal research on its users’ demographics, interests, and behavior in order to better understand, protect, and serve you and its community. This information may include the URL you came from (whether this URL is on its Site or not), the URL you go to next (whether this URL is on its Site or not), your computer’s browser information, your IP address, and your location.
“Cookies” are small files placed on your hard drive that help Zenautocredit.ca provide its services. Zenautocredit.ca uses cookies to allow you to enter your password less frequently during a session, and Zenautocredit.ca uses data collection devices (such as Google Analytics), including cookies, on certain pages of the Site to help analyze its web page flow, measure promotional effectiveness, and promote trust and safety, to offer certain features available only through the use of a cookie, and to enable it to provide information targeted to your interests.
3. Disclosure of your information
The following describes some of the ways in which the personal information you provide to or that Zenautocredit.ca collects may be disclosed in the normal course of its business and/or to deliver its services.
Automotive partners
When you share your interest in a vehicle and/or in financing by completing one of the forms available on the Zenautocredit.ca website or on Zenautocredit.ca’s social media, you agree that Zenautocredit.ca may share your personal information with its trusted partners so that they can contact you to offer the requested service, whether to purchase a vehicle, obtain financing, or otherwise. Zenautocredit.ca is compensated for connecting you with its partners, but there is no cost to you.
Advertisers and advertising networks
Zenautocredit.ca does not disclose data about identifiable individuals to its advertisers, but it may provide them with aggregated information about its users. Zenautocredit.ca may also use such aggregated information to help advertisers target a specific audience. Zenautocredit.ca may use the personal information it has collected from you to enable it to display its advertisers’ advertising to that target audience.
Promotional offers; Third parties
Zenautocredit.ca may use, or may disclose, personally identifiable information to third parties to market its/their products or services to you if you have consented to such disclosures. You may withdraw your consent at any time by sending an email stating your request to zenautocredit.ca@gmail.com. At your request, Zenautocredit.ca will also provide you with the opportunity to access and, if necessary, correct or delete the Personal Information you submitted through one of its online forms and that is stored in its databases. To make a request, please contact William Choquette, Privacy Officer, at zenautocredit.ca@gmail.com. He reserves the right to confirm the requester’s identity and to limit the frequency of requests from an individual.
Subsidiaries and affiliates; Service providers
From time to time, Zenautocredit.ca may use the services of affiliates, subsidiaries, and unrelated service providers in connection with the operation of the Site and may disclose personal information to them in connection with its use of their services. For example, Zenautocredit.ca may use third-party hosting companies to host the operation of the Site. This may involve hosting data, including personal information, on servers operated by such hosting companies. Zenautocredit.ca ensures that it uses only service providers it considers trustworthy and capable of meeting its expectations and yours, including with respect to handling confidential information.
Applicable law and major change events
Zenautocredit.ca may disclose your personal information in accordance with applicable law, to a buyer or other successor in the event of a merger, assignment, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the assets of Zenautocredit.ca or its affiliates, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by Zenautocredit.ca about its customers and users is among the assets transferred.
Public areas of the Site
All of your activities in the public areas of the Site will be identifiable through your user ID, and others will be able to see your posted content, such as ratings or reviews posted on the Site regarding a particular product.
Purpose
Zenautocredit.ca may disclose your personal information for the purposes for which it was provided.
Transfers
Zenautocredit.ca may transfer the personal information it collects or that you provide as described in this policy to contractors, service providers, and other third parties it uses to support its operations (such as analytics and search providers that help it improve and optimize the website) and who are required to keep personal information confidential, to use it only for the purposes for which Zenautocredit.ca discloses it to them, and to process personal information under the same standards set out in this policy.
Law and harm; Jurisdictions
Notwithstanding any contrary provision in this policy, Zenautocredit.ca may retain or disclose your information if it believes that doing so is reasonably necessary to comply with a law, regulation, or legal request; to protect the safety of any person; to address fraud, security, or technical issues; or to protect its rights or property or those of any other person. However, nothing in this privacy policy is intended to limit the legal defenses or objections you may have to a third party’s, including a government’s, request to disclose your information. Finally, please note that in some cases the personal information that Zenautocredit.ca collects may be stored or processed outside Canada. In such cases, Zenautocredit.ca continues to protect the information with appropriate safeguards, but it may be subject to the legal jurisdiction of those countries and their governmental authorities.
4. Security
Zenautocredit.ca strives to protect your personal information. The security of your personal information is very important to Zenautocredit.ca. Zenautocredit.ca uses physical, electronic, and administrative measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the Internet is not completely secure. Although Zenautocredit.ca does its best to protect your personal information, it cannot guarantee the security of personal information transmitted to or through its website. Any transmission of personal information is at your own risk. Zenautocredit.ca is not responsible for circumvention of any privacy settings or security measures contained on the website and cannot guarantee the security of information you transmit to it.
5. Other information collectors
Unless otherwise expressly included in this privacy policy, this document addresses only the use and disclosure of information Zenautocredit.ca collects from you. To the extent that you disclose your information to other parties via the Site, different rules may apply to their use, collection, and disclosure of the personal information you disclose to them. Since Zenautocredit.ca does not control third parties’ policies regarding the use, collection, or disclosure of information, you are subject to their privacy policies. Zenautocredit.ca encourages you to ask questions before disclosing your personal information to others.
6. Retention of your personal information
The personal information you provide will be retained by Zenautocredit.ca in accordance with applicable laws. However, Zenautocredit.ca will take reasonable steps to permanently destroy or anonymize the personal information it holds if it is no longer required for Zenautocredit.ca’s business purposes.
7. Information disclosed outside Québec
If you indicate that you reside in Ontario or elsewhere in Canada, your information may be transmitted to a business partner in your region. This transmission is subject to rigorous digital security protocols, consistent with the highest standards.
8. Children’s privacy
Zenautocredit.ca recognizes the privacy interests of children and encourages parents and guardians to take an active role in their children’s online activities and interests. The Site is not intended for children under eighteen (18) years of age. Zenautocredit.ca does not target its products and services or the Site to children under eighteen (18) years of age. Zenautocredit.ca does not knowingly collect personal information from children under eighteen (18) years of age.
Questions?
Zenautocredit.ca aims to make its privacy practices easy to understand. If you have questions, concerns, or would like more detailed information, please send an email to Zenautocredit.ca@gmail.com.